7 nps (Net Promoter Score) – Jakpat Research Glossary 🇮🇩 nps (Net Promoter Score) Ukuran kepuasan pelanggan yang dihitung dengan mengurangkan persentase detraktor dari persentase promotor. 🇬🇧 nps (Net Promoter Score) A customer satisfaction measure calculated by subtracting the percentage of detractors from the percentage of promoters. Jakpat Research Glossary
