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Survey: Most Trusted E-Commerce & E-Wallets to Pay Taxes Online

by Jakpat August 4, 2023
written by Jakpat

Survey: Most Trusted E-Commerce & E-Wallets to Pay Taxes Online

Digitalization makes things easier, including in tax payments. We can pay taxes online through various platforms, such as e-commerce or digital wallets.

Jakpat conducted a survey to find out public perceptions regarding digital tax payments. The report, which involved 2,036 respondents, shows what digital platforms are for paying taxes, why they choose them, and how satisfied they are with using them.

The survey results stated that respondents who had paid land and building tax (PBB) through digital platforms in the last 1 year admitted to paying other types of taxes digitally, namely vehicle tax/PKB (71%), income tax/PPh (77%), and local taxes & retributions (76%).

“One of the impacts of the pandemic is the development of digital platforms that help people carry out various activities online, one of which is the payment of PBB and PKB taxes. In the end, this habit carried over until now, and has proven to be able to help people become compliant taxpayers, without sacrificing a lot of energy and time in the payment process,” said Head of Research Jakpat, Aska Primardi.

“This is in line with digital behavior in the general public who need super apps that can meet all their needs, from finding information, shopping, interacting, to paying taxes,” he added.

Digital PBB payments

There are various considerations for choosing a digital platform to pay the PBB. Half of the respondents rated bills as being paid faster & received directly by local governments this way. Other calculations are good and easy-to-understand socialization of PBB payments (40%) and easy-to-understand payment steps (38%). As many as 35% of respondents also think digital platforms are a trusted service for paying the PBB.

Then, respondents stated that they don’t mind taking the time to find a place to pay bills that provides the best deals/promotions (77%) and guaranteed transactions/safe (67%). Many respondents also thought that PBB payments using digital wallets have an easier process (88%).

Trusted PBB payment channels

More than 80% of respondents paid PBB via e-commerce and/or e-wallet in the past 1 year, followed by modern/traditional retail (58%) and banks, including m-banking & internet banking (56%). E-commerce and/or e-wallets are also the most trusted platforms at 48% while modern/traditional retail and banks at 27% and 25%.

Tokopedia is the most frequently used e-commerce. As many as 39% of respondents admitted that they often use Tokopedia, followed by Dana and Shopee with a percentage of 23% for each.

In addition, Tokopedia is also considered the most trusted platform by 45% of respondents. Other trusted e-commerce and /or e-wallets are Dana (21%) and Shopee (20%).

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Jakpat survey insight report_2023_Tax Payments Through Digital Platforms
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Tax Payments Through Digital Platforms

by Jakpat August 4, 2023
written by Jakpat
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Tax Payments Through Digital Platforms

Digitalization drives digital platforms to innovate and facilitating users’ various needs, including tax payments. Platforms like e-commerce and e-wallet now offers tax payment services such as property and land tax (PBB) and motor vehicle tax (PKB). In this report, Jakpat will share our
research findings related to the payment of PBB and PKB made on digital platforms.

These results are based on a survey conducted on 19th of May to 16th of June 2023.

Key Research points:

  • Types of tax paid
  • Consideration in choosing platforms for tax payment
  • The usage of digital channel for tax payment, especially PBB and PKB
  • The mostly used digital platforms for tax payment, especially PBB and PKB

Here are some previews of the report:

redesign_reduced page_39735_Tokopedia Tax Study_Tokopedia_June 23_cv3_fixed_img_text_v2_Page_02
redesign_reduced page_39735_Tokopedia Tax Study_Tokopedia_June 23_cv3_fixed_img_text_v2_Page_14
redesign_reduced page_39735_Tokopedia Tax Study_Tokopedia_June 23_cv3_fixed_img_text_v2_Page_18
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Articles

Does The Vegetarian Diet Support Frugal Living?

by Jakpat July 28, 2023
written by Jakpat

Does The Vegetarian Diet Support Frugal Living?

Vegetarianism, or a lifestyle that adopts a diet without consuming animal-based foods, is increasing. In Indonesia alone, more than 2 million people adopt this lifestyle and around 2 thousand restaurants already provide vegetarian food on their menus[1].

Jakpat conducted a survey to find out the perspective of the Indonesian people regarding this trend. The report which involves 1,614 respondents shows how the diet is practiced nowadays, the reasons for adopting a vegetarian lifestyle, what plant-based foods are preferred, and the responses about brands/restaurants that provide vegetarian menus.

The survey results stated that 87% of respondents were eaters of everything, both animal and plant-based foods. Then, 11% tried to reduce the intake of animal-based foods and 2% were vegetarians.

“In line with the development of health issues such as diabetes, or obesity, to the problem of the quality of meat as a food raw material, the ideas and initiatives are now starting to emerge in the community to reduce meat consumption, increase vegetable consumption, and some even choose to become vegetarians,” said Head of Research Jakpat, Aska Primardi.

Living vegetarian for the sake of frugality

The general goal of respondents reducing animal-based foods as well as becoming vegetarians is to improve overall health, for example, to reduce the risk of dangerous diseases such as cholesterol, heart disease, or diabetes. There are also respondents who wanted to increase the body’s metabolism and lose weight.

Another interesting reason is this lifestyle is considered more frugal (32%). It is proved by one in three respondents that admitted their food expenses decreased after becoming vegetarian.

Various changes were felt by respondents who reduced animal-based food or became vegetarian, namely stable weight (51%), increased body metabolism (37%), and better mood (39%).

Preparing vegetarian meals

There are not many restaurants that provide vegetarian menus in Indonesia. This is in line with the results of the Jakpat survey which stated that the biggest obstacle to being a vegetarian is the difficulty of looking for plant-based foods when eating out. Therefore, it is not surprising that 60% of vegetarian respondents preferred to prepare their meals by cooking at home (59%) or chose non-animal foods in public restaurants (52%).

However, respondents supported if there is a restaurant that has vegetarian food on the menu (62%). Most of them considered plant-based foods healthier and good for the body.

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[1] https://www.gatra.com/news-571588-gaya-hidup-tren-gaya-hidup-vegan-terus-meningkat.html

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Jakpat survey insight report_2023_Exploring The Vegetarian Trends in Indonesia
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Exploring The Vegetarian Trends in Indonesia

by Jakpat July 28, 2023
written by Jakpat
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Exploring The Vegetarian Trends in Indonesia

The popularity of vegetarianism is on the rise. Based on Indonesia Vegetarian Society (IVS) data, more than 2 million people adopt a vegetarian lifestyle and around 2 thousand restaurants provide vegetarian menus. Thus, in this report, Jakpat will share some highlights of insights about the vegetarian lifestyle nowadays.

These results are based on a survey conducted on 18-19th of July 2023.

Key Research points:

  • Reasons for choosing a vegetarian lifestyle
  • Favorite plant-based foods
  • Struggles of being vegetarian
  • Views on restaurants with vegetarian menus

Here are some previews of the report:

1 Proportion - Exploring The Vegetarian Trends in Indonesia - 2023 Jakpat Survey Report
2 Reasons - Exploring The Vegetarian Trends in Indonesia - 2023 Jakpat Survey Report
3 Restaurants - Exploring The Vegetarian Trends in Indonesia - 2023 Jakpat Survey Report
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Articles

50% of People Maintain Skin Health Through Drinks & Supplements

by Jakpat July 13, 2023
written by Jakpat

50% of People Maintain Skin Health Through Drinks & Supplements

There are many ways to maintain skin health, one of them is consuming beauty drinks and skin supplements. Both of these products usually contain collagen or vitamin E which is important for the skin.

Collagen serves to increase skin hydration and elasticity, also helping to reduce wrinkles. Meanwhile, vitamin E has moisturizing benefits and has natural anti-inflammatory properties, so it can and helps soothe the skin.

Jakpat conducted a survey of 4872 respondents to see their concern in maintaining healthy skin, especially with the consumption of beauty drinks and skin supplements, as well as the brands used. The most common healthy habits that respondents do is well-rested (70%) and skin & face cleansing (64%). More specifically, Millennials consider drinking water as the priority rather than cleansing the skin & face. Meanwhile, Gen Z use more skin care and sunscreen as routine activities than Millennials.

“The growth of the skincare industry in  Indonesia has grown rapidly in recent years. This can be seen from changes in consumer behavior that assess that skin health conditions and appearance are valuable assets, “said Head of Research Jakpat, Aska Primardi.

Motivation to consume

The Jakpat survey stated that half of respondents consumed beauty drinks and/or skin supplements in the last three months. In details, 56% consumed beauty drinks and 54% consumed skin supplements.

“Skincare products from outside the body usually require a longer process, because they are usually divided into several stages ranging from cleansing to moisturizing, and these stages must be done in the order. So it is not surprising that skin care products in the format of drinks and supplements can be increasingly developed today, “said Aska.

The top reason consumers continue to consume beauty drinks and/or skin supplements is to maintain their general health (71%). Other motivations are to maintain healthy skin (64%) and solved skin problems such as acne or dry skin (59%).

Beauty drinks 

Most respondents consumed beauty drinks once a day (34%). Then, they also preferred to enjoy this product at night (37%).

“Skincare in the form of drinks is considered simpler and easier to do than the use of skincare from outside the body. Moreover, if the beauty drinks can have a taste that consumers like and can cause a positive mood after consuming it,” said Aska.

As many as 86% of consumers claimed to feel the benefits of consuming beauty drinks. One-third of them claimed their skin was brighter, precisely became glowing and not dull. There are also respondents who felt healthier skin (20%) and fitter body (18%).

Skin Supplements

Most respondents took skin supplements once a day (33%). The consumption time of this product is generally at night (41%).

The most common change experienced after taking skin supplements is that the skin becomes brighter (28%), precisely becomes glowing and not dull. In addition, 16% of respondents claimed to have healthy skin.

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Articles

Music Concert Hype in 2023

by Jakpat July 11, 2023
written by Jakpat

Music Concert Hype in 2023

2023 is like a passionate year for music lovers in the world, including Indonesia. After some time hindered by the pandemic, starting around mid 2022, music concerts were again held on a large scale. The return of music concerts in the entertainment world was warmly welcomed by the public, which then led to many music events being held, ranging from local to international musicians. Therefore, Jakpat tried to capture this trend through a survey conducted on more than 2000 respondents in Java, Bali, and several major cities in Indonesia. The results are then summarized in a report entitled Music Concert Trends 2023.

Watching a Concert Affects Monthly Expenses

Most respondents did claim to have last seen a concert more than 1.5 years ago. However, at the beginning of 2023, there are around 28% of respondents who have attended at least 1 music concert, with an average of having watched 3 events from January to early June 2023. This number has the potential to increase because 39% are interested and have plans to watch a concert in the next 6 months. In fact, 8% claimed to have bought one or more concert tickets.
“People’s interest in attending music concerts seems to have increased in the last 1 year, after previously they had to refrain because music concerts could not be held during the pandemic. Welcoming the interest of the community, throughout 2022-2023 there are many music concert events that have been and will run. It’s just that, at the same time the majority of people think that the price of concert tickets is expensive,” as explained by Aska Primardi, Head of Research Jakpat. For example, the ticket prices for the concert of Coldplay, musicians from England, which will take place in November 2023. The majority of respondents who bought tickets for this concert felt that the ticket price was quite expensive, even 13% felt that the price was very expensive. The purchase of concert tickets in 2023 is indeed considered to affect monthly expenses by 8 out of 10 respondents. Moreover, 73% of respondents admitted that they did not have a special allocation for entertainment needs, including buying concert tickets.

“This could be due to economic conditions that had declined during the pandemic, so they felt the need to sort out which concert tickets to buy. However, the high interest makes these concertgoers often buy tickets at prices that are considered expensive, which has an impact on their monthly budget,” Aska added.

In considering which concert to watch, 66% of respondents take the ticket price into account, similar to 65% deciding which concert to go to based on the musicians. This financial factor is also one of the biggest inhibiting factors why people are reluctant to watch concerts within the next 6 months. “On the one hand, their awareness and interest in the concert is increasing, but not everyone will proceed to the ticket purchase stage because they feel that it has a negative impact on their monthly budget. To further convince potential audiences, unique value points can be considered from the experience that one concert will get, which cannot be obtained from other concerts,” said Aska.

Interest in Watching Concerts at the End of 2023

Regardless of the costs that must be incurred, the public seems to be quite excited in welcoming the upcoming concerts. Almost 20% of respondents said they were willing to go out of town to watch music performances. Some are even willing to go abroad for a concert. This interest in going abroad was not only based on their desire to see their favorite musicians in person, but 30% said buying concert tickets abroad was better than buying from calo or ticket tout.

Some of the popular upcoming concerts in the second half of the year include Coldplay: The Music of the Spheres World Tour and Jakarta Fair which runs from June to July 2023. Jakarta Fair is also quite a prominent festival, with almost 50% of respondents wanting to attend this event and 27% claiming to have visited it more than once.

Besides Jakarta Fair, what are other annual music festivals regularly visited by music fans? And are there differences in concert habits and perceptions among the female, male, Gen Z, and Millennial segments?

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Premium Reports

Music Concert Trends 2023

by Jakpat July 7, 2023
written by Jakpat
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Music Concert Trends 2023 – Jakpat Premium Report

Music concert is a type of entertainment which offers an immersive and engaging experience for music enthusiasts, allowing them to connect with their favorite artists and enjoy the thrill of live music. In 2023, there were almost 30% of respondents went to an at least one concert.

Jakpat conducted a research on June 2023 to capture the habit of these concertgoers as well as the popular music concert in 2023.

Key Research points:

  • Habits of Attending Music Concerts
  • Financial Aspect of Buying the Ticket
  • Restraining Factors in Attending Music Concert
  • Popular Music Concerts in 2023
  • Insight Study: The Phenomenon of Coldplay’s Concert in Jakarta

Here are some preview of the report:

Music Concert 1
Music Concert 2
Music Concert 3
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Premium Reports

Beauty Drinks & Skin Supplements Trend

by Jakpat July 5, 2023
written by Jakpat
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Beauty Drinks & Skin Supplements Trend – Jakpat Premium Report

The development of beauty trends in Indonesian consumers is very fast and widespread, including beauty drinks and skin supplements. Thus, Jakpat conducted research to capture people’s consumption on these products.

These results are based on a survey conducted on 14th-15th of May 2023.

Key Research points:

  • Daily healthy habits
  • Consumption of beauty drinks & skin supplements
  • Impact of beauty drinks & skin supplements usage
  • Important considerations of beauty drinks & skin supplements usage
  • Brands usage for beauty drinks & skin supplements

Here are some previews of the report:

1 Table of Contents - Beauty Drinks & SKin Supplements Report
2 Habit - Beauty Drinks & SKin Supplements Report
3 Reasons - Beauty Drinks & SKin Supplements Report
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Articles

Health Habits 2023: Knows the Health Risks But Lifestyle Remains Unhealthy

by Jakpat June 16, 2023
written by Jakpat

Health Habits 2023: Knows the Health Risks But Lifestyle Remains Unhealthy

Each generation has different consumption behaviors when it comes to maintaining health. This is caused by various factors such as what is consumed to physical activity that is done.

Jakpat conducted a survey to find out the perspectives of Generation X, Generation Y (Millennials), and Generation Z in Indonesia regarding how they maintain health. The report, which involved 600 respondents, shows the consumption of water, sugar, and carbohydrates; exercise habits; and awareness of health risks.

Water VS Sugary Drinks

Only 16% of respondents have the habit of drinking enough water every day. In fact, those who often forget to drink water are twice as much as those who have this healthy habit. This means that awareness of the importance of drinking water in Indonesia is low for all generations.

The results of the Jakpat survey also found that 67% of respondents consumed sugary drinks 1-2 times a day. However, another 15% claimed to be sugar-free. In terms of gender, the percentage of women who adopt a sugar-free lifestyle is twice than men.

In terms of food, rice is still a staple food with more than 60% of respondents consuming this food every day. On the one hand, 16% of respondents admitted to eating fried foods every day.

However, respondents are aware of the importance of healthy and nutritious food. More than half of them have a balanced eating habit by eating vegetables and fruits. Also, 12% of them reduced their carbohydrate intake and 9% checked nutrition labels.

Women also tend to be healthier than men. The survey results showed that women ate a balanced diet (54%) and reduced sugar (30%) and carbohydrates (15%).

Lurking health hazards

Health risks, namely disease, were also of concern to respondents. More than half of Millennials (55%) and Gen X (52%) are wary of cholesterol. Meanwhile, digestive diseases are more of a concern for Gen Z (54%).

In terms of gender, women who are aware of the risk of diabetes, tend to do prevention. As many as 17% of them cut back on sugar, while only 9% of men did the same.

“They realize that these problems are caused by excessive consumption of sugary drinks, lack of mineral water consumption, excessive consumption of carbohydrates, and lack of exercise. The steps they take to overcome this problem are exercising from light to heavy, and also changing the pattern of food and beverage consumption, “said Head of Research Jakpat, Aska Primardi.

The importance of exercise

One in three respondents rated walking somewhere as a form of exercise. Meanwhile, 32% of respondents routinely exercise lightly once a week. As many as 16% did not do physical activity at all.

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Financial Product Survey: Paylater as The Most Desirable

by Jakpat June 14, 2023
written by Jakpat

Financial Product Survey: Paylater as The Most Desirable

Each generation has different consumption behavior when it comes to finance. This is due to various factors such as exposure, usage, and attitude to available financial products.

Jakpat conducted a survey to find out the perspectives of Generation X, Generation Y (Millennials), and Generation Z in Indonesia related to finance. The report, which involved 602 respondents, shows what types of financial products are used, sources of income, and personas for each generation.

The survey results stated that all generations have savings with a percentage of more than 90% for each. The second most widely used financial product is paylater. Meanwhile, the younger generation (Gen Z) claims to have tried investment products such as stocks (27%).

“Paylater is one of the most popular financial products for every generation. However, it could be that each generation has different consideration factors before deciding to use paylater, “said Head of Research Jakpat, Aska Primardi.

He highlighted the number of paylater users in Gen X (38%) which is more than Gen Z (34%). But at the same time, the number of insurance, mortgage, and credit card users is also more than Millennials and Gen Z.

“It could be that Gen X chooses paylater as a short-term financial solution in order to meet their needs, considering that at the same time they also have to allocate budget for other financial products,” said Aska.

Meanwhile, the highest number of paylater users is Millennials (44%). “At the same time they also have loans, mortgages, credit cards, and stocks. In addition, they also have dependents, the family, which must be paid for. Paylater can be a solution for all these needs,” said Aska.

Sources of income

All generations rely on salary as their main source of income, followed by non-formal income such as being a freelancer or owning another business. Gen Z, as predicted, still depends on parental income. As many as 45% of them admitted to making remittances from parents as a source of income. This affects the financial products used by this young generation.

“Gen Z uses paylater and at the same time also invests in stocks. Given that the majority of Gen Z’s income is still not optimal, because one of them comes from parents/family, to optimize the amount of stock investment each month, they will buy some of the necessities through the paylater feature. So that their hope to achieve financial freedom in the future can be achieved, and the most important thing now is that they can still fulfill the needs of life and lifestyle,” explained Aska.

One in four respondents claimed to have double income. Although not significant, Millennials are the generation that has the most dual income with a percentage of almost 30%. Then, 22% of respondents admitted that they only had income in terms of non-formal. One out of three Generation Xers does this.

All generations allocate half of their income to daily needs. Then, as much as 27% of income  is saved as savings.

3 Financial personas 

Jakpat divides financial personas into three types. First, Backwards tend to have little savings and rely on loans. As many as 11% of respondents fall into this category.

Then, the Stable  category where Generation X dominates with a percentage of almost 38%. These personas tend to ‘play it safe’ where they have savings but little investment. Lastly, Fordward-looking tend to be risk savvy where they have savings and investments. This group is dominated by Gen Z (30%).

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