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E-commerceLifestyleMobile

Planning the Trip: Hotel and Ticket Online Booking – Survey Report

by jakmin May 27, 2016
written by jakmin

Human mobility has been facilitated by various mode of transportation and many features to support their mobility needs. From business trip to leisure travel, people can instantly prepare all their needs for travelling in just one click. Using any booking online service, today we can book our hotel room and buying our trip ticket easily. Understanding this phenomenon, we conducted a survey toward 1.816 respondent in nationwide to understand how do they plan their trip, especially using online booking service to support their transportation and accommodation needs during travelling.

The trend of travelling has been tremendously growing during decade. The relatively affordable price offered by any transportation vendor, the proliferation of social media usage to share travelling experience, and technology that enables us to easily support on fulfilling travelling needs have been stimulating the growth of this trend. We conducted a survey toward 1.816 respondent in nationwide to lay out the trend of online hotel room and transportation ticket booking. Our demographic composition consists of 55% male and 45% female respondent in 16-50 year old.

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Interesting highlight about this survey can be analysed in several aspect. First, regarding the online travel service that offer any assistance on online booking, Traveloka becomes the most preferred one. Second, comparing our male and female respondent who participated in the survey, the female respondent seems to be more prepared and organized in planning their travelling needs. Third, the preferable mode of platform on making online booking is different between our male and female respondent who have participated in this survey.

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First of all, we would like to filter our respondent regarding their experience of accessing any sites that offer hotel or ticket online booking service. According to our data finding, 67% respondent who have participated in this survey ever have such experience. Despite they are finally book the hotel or ticket using online booking service, we must ensure that they are quite familiar with our object.

3

We move to the more specific detail regarding respondent experience of accommodation booking using online service. Apparently, from all respondent in this survey who ever access online booking service website, half of them are actually ever book the hotel room using the service. In other hand, the other half respondent said otherwise since they only look up information about hotel room online booking but never actually book.

4

Most of us often access many sources before finally deciding to buy or order something. The same thing happens on the hotel room booking as well. Apparently, both sexes of respondent in this survey are accessing several website before finally booking their hotel room online. Interestingly, male and female respondent in this survey are having different preference on the information source they access. The male respondent in this survey prefer to access Traveloka, Trivago, Agoda, Tiket, and Pegipegi as the top five most popular sources. In other hand, female respondent prefer to access Traveloka, Agoda, Pegipegi, Booking.com, and Tiket. Moreover, the most interesting point from this finding is that 92% respondent who access these website believe on the credibility of information shared in the website.

5

As our respondent in this survey are accessing several websites before finally making online booking for their hotel room, we can simply conclude that they are trying to find references about certain topic. We asked them about the kind of information they search in the website before finally online booking their hotel room. The room rate, hotel facilities and location becomes most frequently accessed information by respondent.

6

Our respondent in this survey may access various website to find some references, but they will definitely book their hotel room using only one source. Traveloka seems to be the most popular platform to make an actual online booking for respondent who have participated in this survey. However, making online booking using hotel official website seems to be pretty rare and only been accessed by 4% of respondent in this survey.

7

Comparing our male and female respondent in this survey, we can simply conclude that our female respondents are more prepared than male respondent on making online booking. The female respondent in this survey are more likely to make online booking for their hotel room much prior than male.

8

Another essential part of travelling is booking transportation ticket. Compared to respondent who ever make online booking on hotel room, making online booking on airline/train ticket is more popular. 77% respondents in this survey ever book their airline/train ticket using online booking service.

9

Apparently we can’t find any significant difference between our male and female respondent preferences on accessing several sources before making transportation ticket online booking. At least five websites were mentioned by respondent such as Traveloka, official website of the airlines/train, Tiket, Pegipegi, and NusaTrip.

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Our respondent in this survey access these website to find several information especially about the ticket price, the trip schedule, seat availability, and any promotional program offerred by the provider.

11

Quite similar with respondent decision on making online booking for hotel room, Traveloka is preferred by most respondents in this survey as the site to book their transportation ticket. Moreover, if hotel official website was less preferable by respondent to make an online booking, the official website of airlines/train are otherwise. 33% of respondent in this survey said that they make an online booking for transportation ticket using the official website of the airlines/train.

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At last, we find similar pattern between our male and female respondent in this survey regarding their habit on booking their transportation ticket and hotel room. Female respondent are once again seems to be more prepared by booking much earlier than male. Moreover, regarding the platform for making online booking, the female respondent in this survey are more comfortable booking their online trip ticket using website, while male prefer mobile application.

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For more detail you can download XLS report at the button below (bahasa). JAKPAT report consists of 3 parts which are 1) Respondent Profile, 2) Crosstabulation for each question and 3) Raw Data. Respondent profile shows you demographic profiles ( gender,age range, location by province, and monthly spending). Cross tabulation enables you to define different demographic segment preference on each answer.

 You can also download PDF here:

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May 27, 2016 0 comments
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Lifestyle

Movie Thoughts on Superman V Batman: Dawn of Justice and Captain America: Civil War

by jakmin May 25, 2016
written by jakmin

 

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The movie Superman v Batman: Dawn of Justice was released not long before the release date of the equally anticipated movie Captain America: Civil War. Movie theaters were filled with queues for many days. The anticipation was felt greatly that everyone had to watch the movies or they would feel out of presence in the social world. We are talking about the social world of youngsters who love popular trends. Through this survey we wanted to know how these two movies were thought of by our involved respondents.

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Our involved respondents were 1522 people from mostly the age range of 20-25 years old. We fairly asked as our first questions if they had seen one of or both movies. Then we asked how many times the movies had been watched individually. Most of the respondents have only seen the movies once.

5

Although the story from one movie to another is incomparably different, both movies generally talk about superheroes fighting against other superheroes over some principal differences. Therefore we asked the respondents which movie they thought was the most interesting. 66.87% of the votes went to Captain America: Civil War as opposed to Superman v Batman: Dawn of Justice with 33.13% of total votes.

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Both of the movies are originally inspired by their comics. We asked the respondents which comic of Marvel and DC they happen to read. 24.75% of the respondents said they only read Marvel. 13.37% only read DC. 22.55% read both Marvel and DC. Meanwhile 39.32% admitted to not read either comic.

7

Between Marvel and DC, we asked the respondents about their preference towards which one. Most of the votes (68.75%) went for Marvel. 30.36% went for DC.

8

Since the movies’ story is comics-inspired, it was important for us to ask the respondents how close the story of the movie was to that in the comic. 56.91% claimed that Captain America: Civil War has the closest story to the original story in the comic. 43.09% claimed the same for Superman v Batman: Dawn of Justice. That means Captain America: Civil War delivered a closer story to that of the comic that the movie in opposition.

9

One lacking detail in the movie Captain America: Civil War is a fact that the character did not die from being killed. That is apparently a different fact offered in the original story in the comic where the character was killed. How did the involved respondents react or respond to that? Apparently 71.88% of the respondents felt no disappointment. And only 28.13% actually felt disappointed and thought the story either in the comic and the movie should have been the same.

10

Both of the movies were filled with CGI or animation without a doubt. We therefore asked which movie to favor based on the quality of the CGI. 66.27% of the respondents thought Captain America: Civil War offered better CGI or animation than Superman v Batman: Dawn of Justice (33.73%).

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We are moving on to the question: which top 3 characters are the favorites for the involved respondents? The most favorite goes to Captain America / Steve Rogers (27.15%) for the character or personality. The number two most favorite character goes to Iron Man / Tony Stark (21.96%) for the (superhero) costume. Lastly, the number three most favorite character goes to Batman / Bruce Wayne (14.37%) for the character or personality.

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The number one most suitable character played by the actor or actress in either movie goes to Robert Downey Jr. as Iron Man (27.94%). And, as for the opposite (most unsuitable character played by the actor or actress) goes to Tom Holland as Spider-Man (22.75%).

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To end this article, we asked the respondents which sequel or next movie is the most anticipated. Most votes go to Avenger: Infinity War which is the next movie of Captain America: Civil War.

For more detail you can download XLS report at the button below (bahasa). JAKPAT report consists of 3 parts which are 1) Respondent Profile, 2) Crosstabulation for each question and 3) Raw Data. Respondent profile shows you demographic profiles ( gender,age range, location by province, and monthly spending). Cross tabulation enables you to define different demographic segment preference on each answer.

 You can also download PDF here:

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May 25, 2016 0 comments
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Lifestyle

The Sweet Tooth: Candy and Chocolate Consumption – Survey Report

by jakmin May 24, 2016
written by jakmin

Sugar confectionery product is an all-time favourite for everyone. The sweet delicate taste of candy and chocolate seems like never fail to put a smile on our face. Up to this point, we can’t say that candy and chocolate are only for kids. Today, it is common to see the grown adult serving candy and chocolate for special occasion. However, the variance of sugar confectionery product is tremendously growing. From regular candy bar to the medication-based candy are available in the marketplace. Understanding this market trend, we conducted a survey regarding the consumption of candy and chocolate among Indonesian internet user.

Download the Infographic Report PDF here

download-infographic

Our survey aimed to map the consumption pattern of candy and chocolate among Indonesian internet user who consume any sugar confectionery product. We send our survey to our 4.735 respondent panel in nationwide. The demographic composition of our respondent is relatively balance with 56% male and 44% female in 16-50 year old, with various economic background.

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Interesting highlight from our survey can be found in several aspects. Regarding the variance of sugar confectionery product, chocolate is considered as the most frequent product consumed by respondent in this survey. Moreover, regarding the place of buying candy and chocolate, two places are considered as the most popular places to buy.

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Among any sugar confectionery variance, chocolate and regular candy bar are the most frequently consumed product among consumer. Chocolate lead the market by being regularly consumed by 37% respondent, followed by candy bar by 31% respondent. Moreover, lozenges and herbal candy are consumed by 13% respondent, as well as gum by 12% respondent. At last, lollipop is consumed by the least respondent who participated in this survey.

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As chocolate has been the most frequently consumed sugar confectionery product, we would like to map further insight of chocolate consumer. According to our finding in this survey, chocolate is more likely to be consumed in weekly basis. Most respondent in this survey are regularly consuming chocolate about 2 to 3 times a week, or at least once a week.

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We further discover the last time our respondent consume chocolate so that they can still remember the latest brand of chocolate they consume. According to our finding, most respondent are consuming chocolate this week and fewer consuming on the last week.

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Regarding the rivalry of any chocolate brand in the market, we asked our respondent about their latest consumed chocolate brand. Apparently, SilverQueen become the most popular chocolate brand that was lately consumed by most respondents in this survey. As the competition of chocolate product is very fierce, SilverQueen could be said as dominating the market in this survey.

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We further asked about respondent motivation of purchasing their selected brand of chocolate product. When it comes to chocolate product, taste becomes the most considerable factor on choosing what product to be consumed. Besides that, product availability also plays a significant role on respondent decision of purchasing chocolate.

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Regarding the place of buying chocolate product, more than half of respondent in this survey are choosing minimarket as the place to buy. Besides that, fewer respondents in this survey also buy chocolate product in supermarket and nearby convenience store on their latest purchase.

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Most respondent in this survey are averagely buying 1 to 2 pieces of chocolate bars in their latest purchase. In general, most respondent in this survey are spending about IDR 10.000-40.000 only for purchasing chocolate.

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As a part of sugar confectionery product, candy comes up with various variances. At least there are four types of candy such as the regular candy bar, lozenges&herbal, gum, and lollipop. Interestingly, we find different pattern of consumption among respondent who have participated in this survey. In general, the candy bar, lozenges&herbal, and gum product are consumed in 2 to 3 times a week. However, we also find that there is significant extreme of difference from the average respondent that some other respondent consume candy bar in every day.

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The amount of candy bought by respondent in their last purchase was various. However, most respondent in this survey were bouying about 1 to 2 packs of candy in their latest transaction. In details, most respondent are more likely buying only 1 pack for candy bar and gum, but they are more likely to buy more on lozenges herbal and lollipop.

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Quite similar with our previous finding on chocolate product, minimarket was chosen as consumer’s latest destination of buying candy. However, instead of choosing supermarket as their second latest place to buy candy, most respondent in this survey choose nearby convenience store as the place to buy candy.

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The amount of consumer’s latest spending are different depends on candy product they bought. Most respondent in this survey are spending about IDR 5.000 – 10.000 for candy bar, but they are willing to spend more on lozenges&herbal as most of them are spending about IDR 5.000 – 20.000. In other hand, most respondent in this survey are more likely to spend less on gum and lollipops. Averagely, most respondent in this survey spend less than IDR 5.000 to maximum 10.000 for buying them.

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Regarding the motivation of choosing particular brand of candy, respondent in this survey are having different reason. Most respondent in this survey are choosing candy bar because their taste is good and available in the market. Moreover, most respondent in this survey are choosing lozenges and herbal because of its ability to help sore throat, contain herbal elements, and taste good. Different reason is found among respondent who purchase gum because it taste good and available in the market. At last, consumer motivations on choosing lollipops brand are based on its taste and variance.

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We asked our respondent in this survey to mention their latest consumed brand of candy bar. Kis, Relaxa, Kopiko, and Mintz are becoming four most popular brand consumed by respondent in their latest purchase.

15

We asked our respondent in this survey to mention their latest consumed brand of lozenges and herbal candy. Indonesian local brand, Tolak Angin is quite popular as the latest consumed brand by respondent in this survey. Besides that other lozenges brand such as Strepsils, Fisherman’s Friend, and Woods are consumed as well.

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Regarding the brand of gum product consumed by respondent, Big Babol dominates the finding of consumer latest consumed brand of gum.

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At last, we discover the latest consumed brand of lollipop among respondent in this survey. Milkita Loli is found as the most popular brand of lollipop consumed by respondent in this survey. Moreover, other brands such as Chupa Chups, Hot Hot Pop, and Alpenliebe Lollipop are quite popular among respondent in this survey.

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JAKPAT report consists of 3 parts which are 1) Respondent Profile, 2) Crosstabulation for each question and 3) Raw Data. Respondent profile shows you demographic profiles ( gender,age range, location by province, and monthly spending). Cross tabulation enables you to define different demographic segment preference on each answer.

 You can download PDF here:

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May 24, 2016 0 comments
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Lifestyle

It’s Lunch Time! – Survey Report on Indonesian Millennials

by jakmin May 23, 2016
written by jakmin

The eating pattern of our everyday life consists of breakfast, lunch, and dinner, and even sometimes with snacks time in the middle of it all. Apparently, millennials have their own way to have their meal time. Previously, we’ve published the survey report on Indonesian millennials’ habit and preferences in having their breakfast[1] and dinner[2]. Therefore, recently Jakpat has conducted a survey in order to see the habit and preferences of Indonesian millennials regarding to having a lunch in their everyday life. This survey involved 1219 respondents from across Indonesia. For the further notes, Jakpat’s respondents in this survey are Indonesian smart-phone users, with a range of age from 18 to 36 year-old, as we use the birth years ranging from the early 1980s for millennials generation in this survey.

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First of all, we found out that almost all of our respondents (93%) admit that they usually have lunch. Among them, more than half (56%) admit that they frequently have their lunch together with breakfast (brunch), and also more than half (58%) admit that they frequently have a late lunch. Hence, most of our respondents (77%) often have lunchon time, which is in between 12:00pm to 02:00pm, while there are some of them (14%) who have it in between 02:00pm to 04:00pm, which is considered quite late for lunch. There are also 12% of them who often have lunch before 12:00pm, which is considered very early for lunch.

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Regarding to how Indonesian millennials got their food for lunch, apparently there are some of our respondents (21%) who usually cook their own lunch. On the other hand, some of them (40%) have their lunch cooked by someone else.Women are more likely than men to cook their own lunch (67% VS 33%), while there are more people who already got married who cook their own lunch than people who are single (55% VS 45%). Besides, men are more likely than women to have other people cook the lunch for them (60% VS 40%), while there are more people who still live with their parents who have their lunch cooked for them than people who live alone (82% VS 18%).

When asked about whom Indonesian millennials often have their lunch with, most of our respondents (61%) admit that they have it alone by themselves, while almost half of them (46%) frequently have lunch with their friends and family. In addition, there are 24% of our respondents who usually have lunch with their colleagues, while 21% of them usually have it with their partner. Subsequently, regarding to the place where Indonesian millennials usually have their lunch, apparently more than half of our respondents (52%) have it at their own house or residence, while there are some of them (24%) who often have lunch at the canteen or cafeteria of their school or office. Moreover, there are 14% of our respondents who admit that they usually have lunch at a casual dining place near their house or residence, while only 4% of them often got their lunch from a fast food outlet or fancy restaurant.

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Regarding to the activity of buying the food for lunch, apparently some of our respondents (39%) admit that they usually buy the food for their lunch. People who live alone are more likely to buy their lunch than people who still live with their parents (53% VS 47%), while there are more people who are single who often buy their lunch than people who already got married (73% VS 27%). Henceforth, there are top five most favorite places to buy the food for lunch: (1) nearby casual dining place, as chosen by 73%, (2) regular dining place, as chosen by 62%, (3) street vendors, as chosen by 38%, (4) fast food outlets, as chosen by 18%, and (5) fancy restaurant or cafe, as chosen by 16%. Furthermore, almost all of our respondents (91%) admit that they usually spend less than IDR 50,000 to buy food for their own lunch, while there are 8% who spend about IDR 50,000 to IDR 100,000, and only 1% who spend more than IDR 100,000.

Next, regarding to the food preferences for lunch, apparently heavy meals are more preferable than light meals for lunch, as chosen by almost all of our respondents (95%). Concurrently, savory meals are more preferable than sweet meals for lunch, also as chosen by almost all of our respondents (90%). When asked about what kind of food Indonesian millennials usually eat for lunch, apparently almost all of our respondents choose rice (98%), while half of them choose noodle (50%). In addition, there are also some of them who choose side dish only without any staple food (18%) and potato (15%). As for the beverage they usually drink for lunch, apparently almost all of our respondents choose mineral water (94%), while less than half of them choose tea (45%). Furthermore, there are also some of them who choose juice (31%) and coffee (11%).

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Regarding to some habits of having lunch, apparently most of our respondents (89%) admit that they eat vegetables when they have lunch. On the other hand, only some of them (32%) eat fruits when they have lunch. Surprisingly, men are more likely than women to eat fruits when having lunch (55% VS 45%), and men are also more likely than women to eat vegetables when having lunch (55% VS 45%).

Next, we found out that less than half of our respondents (43%) do other activities while having their lunch. When asked about what activity they usually do, most of them (65%) admit that they have lunch while watching TV. Less than half of them (46%) usually have lunch while chatting or hanging out with their friends, and watching or playing with their PC or laptop. In addition, some of them (38%) have lunch while working or doing their course work.

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Lastly, we asked those respondents who admit that they don’t usually have lunch regarding to their reason why. It turns out that 42% of them answered that they just feel lazy to cook or buy food for lunch. Meanwhile, 34% of them admit that they don’t have any time to have lunch out of business. There are also 24% of them who said that they are having diet or just don’t know what to eat for lunch. In addition, there are also 17% of them who admit that they don’t have any companion to get lunch with, therefore they don’t have lunch.

[1] Read the full survey report in http://dash-api-dash-api-jakpat-02.local/how-indonesian-millennials-have-their-breakfast-survey-report/

[2] Read the full survey report in http://dash-api-dash-api-jakpat-02.local/when-indonesian-millennials-are-having-dinner-survey-report/

For more detail you can download XLS report at the button below (bahasa). JAKPAT report consists of 3 parts which are 1) Respondent Profile, 2) Crosstabulation for each question and 3) Raw Data. Respondent profile shows you demographic profiles ( gender,age range, location by province, and monthly spending). Cross tabulation enables you to define different demographic segment preference on each answer.

 You can also download PDF here:

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May 23, 2016 0 comments
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MarketingTransportation

Brand Reputation: Blue Bird Taxi – Survey Report

by jakmin May 23, 2016
written by jakmin

Do you remember the taxi drivers strike incident in Jakarta in last March? Strike action is carried out as a form of protest against the business of applications-based transportation. Demonstrations had quite a significant impact on the condition of Jakarta, where major strikes occured. Even this action clashed with fellow taxi drivers. This incident brought some taxi companies in the spotlight, even in the social media netizens were talking about the act of the taxi drivers.

For a brand, reputation is everything. Communication and marketing strategies are done to maintain the reputation of the brand in order to remain good for public. Such incidents taxi drivers strike couple months ago was obviously more or less definite impact on the reputation of the taxi company.

Some times ago,  we invited our panels for considering the incident of taxi driver demonstration. We asked them about the company’s reputation taxi after the incident. In this survey, we chose the Bluebird as the object of the survey since Bluebird is a large taxi company in Indonesia, and its presence was not only in Jakarta but in several other major cities.

Our aim was ratings Bluebird reputation by the panels. We involved the panels  from Jakarta, Surabaya, Bandung, Semarang and Bali. 467 respondents involved in the survey, as you can see the detail in the survey report (please kindly download xls).

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We started by asking about their intensity of Bluebird taxi ride. From  467 respondents involved  turns out the majority ride Blue bird rarely, while respondents who stated often take a taxi bluebird only 10.28%.

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After that, we wanted to assess the respondents’ loyalty to the brand Bluebird. The majority of respondents (48.19%) stated are not loyal to the Bluebird, they are not concerned about what taxi they use. But not a few respondents stated that whenever possible they choose Bluebird, compared to other taxi (44.20%).

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In our next question, we asked they to recalling the incident, if they remember, whether the incident has changed their views on the reputation of Bluebird. And surprisingly, the majority of respondents said that the incident slightly changed their views (41.05%), while 11.84% of respondents did not know of the incident.

6 (2)

We continued our inquiries on respondents who know the incidents. We asked if respondents are still using a Bluebird taxi after the incident, 44.78% of respondents said they still use it, while 44.18% of respondents said they use it if no other choice.

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In addition, we asked for the opinion of them, what important from a taxi company is. It turned out that the quality of the driver becomes the most important thing for our panel, while the price is also a considerable concern.

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We asked the panel assessing the reputation of Blue Bird, the majority gave points 6 (26.05%), while 21.84% of respondents gave  8. The value is not too bad for the reputation of the brand.

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Besides Jakarta, we also involving respondents from another cities like Surabaya, Bandung, Semarang, and Bali. There are interesting things that we found in this latest survey. We tried to compare the answers of respondents coming from Jakarta and other cities. We found that respondents from outside Jakarta tend not affected the incidence compared to respondents from Jakarta tends to be more affected by the incident.

9 (1)

For more detail you can download XLS report at the button below (bahasa). JAKPAT report consists of 3 parts which are 1) Respondent Profile, 2) Crosstabulation for each question and 3) Raw Data. Respondent profile shows you demographic profiles ( gender,age range, location by province, and monthly spending). Cross tabulation enables you to define different demographic segment preference on each answer.

 You can also download PDF here:

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May 23, 2016 0 comments
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Lifestyle

When Indonesian Millennials are Having Dinner – Survey Report

by jakmin May 20, 2016
written by jakmin

Following the previous survey report on Indonesian millennials’ habit and preferences in having their breakfast[1], we would like to explore more regarding to the generation’s eating pattern. After understanding what and how they eat in the morning, what about how it goes at night? Therefore, recently Jakpat has conducted a survey in order to see the habit and preferences of Indonesian millennials regarding to having a dinner in their everyday life. This survey involved 1227 respondents from across Indonesia. For the further notes, Jakpat’s respondents in this survey are Indonesian smart-phone users, with a range of age from 18 to 36 year-old, as we use the birth years ranging from the early 1980s for millennials generation in this survey.

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First of all, we found out that most of our respondents (84%) admit that they usually have dinner. More than half of them (56%) often have dinner in between 06:00pm to 08:00pm, while there are some of them who have it in between 08:00pm to 10:00pm. Henceforth, there are 6% of them who usually have dinner in between 10.00pm to 12:00am, which is considered as late for a supper. There are even 2% of them who admit that they often have dinner after midnight.

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Regarding to how Indonesian millennials got their food for dinner, apparently there are some of our respondents (26%) who usually cook their own dinner. On the other hand, some of them (36%) have their dinner cooked by someone else. Women are more likely than men to cook their own dinner (58% VS 42%), while there are more people who are single who cook their own dinner than people who already got married (52% VS 48%). Besides, men are more likely than women to have other people cook the dinner for them (59% VS 41%), while there are more people who still live with their parents who have their dinner cooked for them than people who live alone (82% VS 18%).

When asked about whom Indonesian millennials often have their dinner with, most of our respondents (65%) admit that it’s the family, while more than half of them (51%) frequently have dinner alone by themselves. In addition, there are 36% of our respondents who usually have dinner with their partner, while 32% of them usually have it with their friends. Subsequently, regarding to the place where Indonesian millennials usually have their dinner, apparently most of our respondents (88%) have it at their own house or residence, while there are some of them (44%) who often have dinner at a casual dining place near their house or residence. Moreover, there are 28% of our respondents who admit that they usually have dinner at a fancy restaurant or cafe, while 15% of them often got their dinner from a fast food outlet.

5

6

Regarding to the activity of buying the food for dinner, apparently some of our respondents (36%) admit that they usually buy the food for their dinner. People who live alone are more likely to buy their dinner than people who still live with their parents (58% VS 42%), while there are more people who are single who often buy their dinner than people who already got married (76% VS 23%). Henceforth, there are top five most favorite place to buy the food for dinner: (1) nearby store, as chosen by 79%, (2) regular dining place, as chosen by 55%, (3) street vendors, as chosen by 44%, (4) fancy restaurant or cafe, as chosen by 31%, and (5) fast food outlets, as chosen by 21%. Furthermore, most of our respondents (85%) admit that they usually spend less than IDR 50,000 to buy food for their own dinner, while there are 13% who spend about IDR 50,000 to IDR 100,000, and only 2% who spend more than IDR 100,000.

Next, regarding to the food preferences for dinner, apparently heavy meals are more preferable than light meals for dinner, as chosen by most of our respondents (78%). Concurrently, savory meals are more preferable than sweet meals for dinner, also as chosen by most of our respondents (88%). When asked about what kind of food Indonesian millennials usually eat for dinner, apparently most of our respondents choose rice (89%), while many of them choose noodle (69%). In addition, there are also some of them who choose bread (23%) and side dish only without any staple food (21%). As for the beverage they usually drink for dinner, apparently most of our respondents choose mineral water (90%), while less than half of them choose tea (46%). Furthermore, there are also some of them who choose milk (22%), juice (21%), and coffee (21%).

7

8

Regarding to some habits of having dinner, apparently most of our respondents (79%) admit that they eat vegetables when they have dinner. On the other hand, only some of them (39%) eat fruits when they have dinner. Women are more likely than men to eat fruits when having dinner (51% VS 49%), while men are more likely than women to eat vegetables when having dinner (52% VS 48%).

Next, we found out that more than half of our respondents (53%) usually eat snack after having their dinner. When asked about what kind of snack they usually eat, many of them choose chips (61%). Apparently, more than half of our respondents (54%) do other activities while having their dinner. When asked about what activity they usually do, most of them (83%) admit that they have dinner while watching TV. More than half of them (53%) usually have dinner while watching or playing with their PC or laptop, and someof them (40%) have dinner while chatting or hanging out with their friends.

9 10

Lastly, we asked those respondents who admit that they don’t usually have dinner regarding to their reason why. It turns out that 53% of them answered that they used to have late lunch so they’re still full at night, while 40% of them admit that they are in diet. In addition, there are also 36% of them who admit that they just feel lazy to cook or buy food for dinner.

[1] Read the full survey report in http://dash-api-dash-api-jakpat-02.local/how-indonesian-millennials-have-their-breakfast-survey-report/

For more detail you can download XLS report at the button below (bahasa). JAKPAT report consists of 3 parts which are 1) Respondent Profile, 2) Crosstabulation for each question and 3) Raw Data. Respondent profile shows you demographic profiles ( gender,age range, location by province, and monthly spending). Cross tabulation enables you to define different demographic segment preference on each answer.

 You can also download PDF here:

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May 20, 2016 0 comments
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Lifestyle

The Tea Time: Ready to Drink Tea Consumption – Survey Report

by jakmin May 18, 2016
written by jakmin

Among all kind of beverages available, tea has been long known as one of the most favourite for almost everyone from different culture and region. Drinking tea even has been a part of special rite in several cultures. From English afternoon tea to Chinese tea pai shows that drinking tea is not only the practice of sipping on a cup of tea, but also a special moment for family to enjoy their quality time. As the time goes by, drinking tea also becomes part of our daily habit. We don’t have to drink tea only in specific moment, but we can drink it every time in a bottled pack. Despite the sacred meaning of drinking tea with the family as a part of rites of culture, drinking the ready-to-drink tea has been a trend and already succeed in captivating huge market segment. According to this trend, we would like to explore the profile of ready to drink tea consumer regarding their consumption habit.

Download the Infographic Report PDF here

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Ready to drink (RTD) is a term used to define any kind of beverages that was already been well-packaged, so that their consumer can easily grab a bottle/box and drink it at the moment. The consumers don’t have to take their times to blend all ingredients. The RTD beverages are usually packaged on bottle or box with various sizes. As RTD tea has been very popular to be consumed in every day, we asked our 5.268 panel of respondent to participate in our survey regarding their RTD tea product consumption habit.

1

Among all respondents who have participated in the survey, we can highlight several notes. First, we cannot find specific difference between the pattern of RTD tea consumption habit between our male and female respondents. They tend to act similarly regarding their consumption habit. Second, the brand of RTD tea available in public is quite various. However, the fierce competition is dominated only by few brands.

2

The first question we asked to our respondent was their frequency of consuming RTD tea product. Most respondents in this survey said that they were consuming about 2 to 3 products in a week. However, the “heavy consumer” also shown as a promising market as 18% of all respondents in this survey said that they regularly consume RTD tea in everyday.

3

As we expect to gain a factual data from our respondent, we asked them to mention their last experience of consuming RTD tea. Surprisingly, 53% of them were consuming RTD tea product within this week, and 21% of them were consuming last week. Thus, we can expect that they can well recall their experience of consuming RTD tea product.

4

The competition of RTD tea market is very rough. Up to right now, there are more than 10 famous brands of RTD tea available in the marketplace. We try to map the market competition among RTD tea brand by asking the last RTD tea brand consumed by respondent in this survey. Teh Pucuk Harum was mentioned as the most consumed by our respondents in this survey. This finding was then followed by Teh Botol Sosro, Teh Kotak, and Teh Gelas.

5

We further try to obtain respondents’ motivation on choosing particular RTD tea brand. We asked them about their reason on choosing the brand of RTD tea product they last consumed. The taste of the product becomes the main reason for respondents. Besides that, the availability of the product enables them to find it easily, so that they tend to buy the most available product. Price also becomes another factor affecting respondents’ decision on buying particular RTD tea brand.

6

The place to buy RTD tea product became our following curiosity to be asked to respondent. We asked our respondent about where the last time they buy RTD tea product. Minimarket and nearby convenient store becomes the most popular channel for them to buy RTD tea product. This finding is then followed by supermarket, cafe/restaurant, as well as hypermarket, and other places.

7

Regarding the number of purchased RTD tea in respondents’ latest transaction; most respondents were more likely to buy only a single bottle/box per transaction. Averagely, maximum bottle/box that respondent buy are only two bottles/boxes in each transaction. However, fewer respondents also buy more than two bottles/boxes.

8

At last, we would like to discover the spending amount on purchasing RTD tea product in respondents’ latest transaction. Most respondent are spending about IDR 5.000 – 10.000 per transaction. To see the bigger picture of this finding, it seems that most respondents are more likely to spend maximum IDR 10.000 or even less than that to buy RTD tea product.

9

For more detail you can download XLS report at the button below (bahasa). JAKPAT report consists of 3 parts which are 1) Respondent Profile, 2) Crosstabulation for each question and 3) Raw Data. Respondent profile shows you demographic profiles ( gender,age range, location by province, and monthly spending). Cross tabulation enables you to define different demographic segment preference on each answer.

 You can also download PDF here:

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May 18, 2016 0 comments
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Mobile

Sing! Karaoke by Smule Application – Survey Report

by jakmin May 18, 2016
written by jakmin

Music is the universal language of mankind. American poet, Henry Wadsworth Longfellow once said it in 19th century and apparently he had no idea how right he was. Recent study concluded that music can have similar effect on people from completely different culture. In our daily lives, singing as the closest activity in musical world has been a favourite way for most people to seek their personal fun. Some people who fortunate enough to have beautiful angelic voice even can make a living from singing. The more interesting part of singing is that we can have fun with our friends by visiting karaoke.

As singing has been a fun hobby for almost everyone, we would like to see how Sing! Karaoke by Smule, a mobile application is used among particular segment of Indonesian internet user.

Sing! Karaoke is an application platform created by Smule that provides an opportunity to their user to sing any song in mobile karaoke-like environment. Their user can simply select the song they want to sing, pick out whether they want to sing it alone, join others’ singing, invite other user to sing with them, record their voice, and put voice effect. Apparently, these features are quite attractive to a number of Indonesian internet users who use the application so that they create a community named SmuleNesians.

1

The most interesting fact regarding the usage of Sing! Karaoke by Smule application is that Indonesia becomes the largest country based on the number of this application’s number of user in global scale. In general, Indonesian Sing! Karaoke by Smule user consider the app as having good quality of service and they are willing to recommend it to their friends.

2

According to our data, 72% of respondent in this survey are still installing and using Sing! Karaoke by Smule application. We ask them to recall their last time using the application and we find various data distribution of it.

3

Regarding the average song our respondents sing with the application, 48% of them sing about 2-3 song each time using the application.  However, male and female respondents tend to have different preferences about the country of origin of the song they sing. Although our male and female respondents are more likely to sing Indonesian song, but their secondary song preferences are different. Our male respondents are more likely to sing Indonesian, Western, other originis (Mandarin, Bollywood, Dangdut), Japan, K-Pop songs. In other hand, our female respondents in this survey are more likely to sing Indonesian, Western, K-Pop, Japan, and others.

4

Our respondents in this survey are more likely using the application to sing in the noon and after coming home at night. Apparently, as singing has been closely related to a fun activity, the particular times chosen by our respondents are considered as their leisure moment.

5

We also ask our respondent who have participated in this survey about their source of information regarding the application. Google Play recommendation seems to be the main source of information for 28% of our respondents in this survey. At the second source of information, their friends become potential influencer for them. Furthermore, these findings then followed by several sources such as shared post in social media, forum review, their housemate, news, and others.

6

Understanding that friends become one of the potential sources of information to our respondents, we ask if they are willing to recommend the app. Interestingly, 8 out of 10 respondents in this survey are willing to suggest the application to their friends. Sing! Karaoke by Smule application in general is considered as having good service quality and performance.

7

Sing! Karaoke by Smule application offer two kinds of membership in using the app. The first kind is free membership user which require user to pay nothing, but they should join others’ invitation to sing instead of creating their own singing. The second kind is premium membership user with monthly membership fee with various benefits. Up to right now, only 18% of respondents in this survey has been register themselves as premium member. However, other 30% respondents who are not registered as premium member said that they will upgrade their account to premium. The other 26% of respondent who are not registered as premium member said that they still unsure about upgrading their account. At last, 26% respondents who are not registered as premium member said that they don’t want to upgrade their account.

8

At last, we ask about when our respondents in this survey will stop using the application. Most respondents in this survey said that they will stop using the application when they get bored with the application. Moreover, our respondent in this survey said that they would stop using the application if there is more fun application available.

9

 

For more detail you can download XLS report at the button below (bahasa). JAKPAT report consists of 3 parts which are 1) Respondent Profile, 2) Crosstabulation for each question and 3) Raw Data. Respondent profile shows you demographic profiles ( gender,age range, location by province, and monthly spending). Cross tabulation enables you to define different demographic segment preference on each answer.

 You can also download PDF here:

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May 18, 2016 0 comments
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E-commerceMobile

Digital Wallet among Indonesian Internet User – Survey Report

by jakmin May 17, 2016
written by jakmin

Living in digital world has been leading us into a new shopping experience. Today, people can shop everything they need in just one click and their purchase will be sent home in short time. The changing experience of shopping activity also occurs in their transaction payment method. Numbers of brand have been offering cashless payment method for their customers. The cashless payment may be done in several ways, although the most common one is using money deposit method. By using account or particular member card, we deposit several amount of money to be used in our transaction. This condition then leads us to the term of “digital wallet”.

We conducted a survey regarding digital wallet among Indonesian internet user in order to understand their usage in electronic transaction. The population of this survey was 82 million users as it was calculated as the total number of Indonesian netizen in 2014. Using Slovin formula to measure the perfect sample size, we sent our questionnaire toward 1.515 respondents in nationwide to represent our population.

1

Several findings have been found in our survey, but there is a notable highlight to summarize our overall finding. Interestingly, we cannot precisely found the linearity between the high level of internet penetration among Indonesian internet user and their adoption of digital wallet for payment method. Apparently, the lack of understanding on how to use this service has been the main obstacle faced by most Indonesian internet user.

2

In order to capture the right insight from our respondent, we classify them into two categories, those who has digital wallet and those who doesn’t. From this survey we find that 44% of our respondent in this survey already have digital wallet. However, there are different types of digital wallet owned by male and female Indonesian internet user.

3

Different types of digital wallet owned by respondents are not only happen between men and women. Respondents in different ages also tend to own different kind of digital wallet. T-Cash is more popular among the 20-25 year old respondents, while Indomaret Card/Mandiri e-Money is more popular among the 30-35 year old. However, PayPal seems to dominate the market of overall respondents in various age groups.

4

We further try to expand our understanding by asking several questions toward respondent who have the experience of making transaction by using digital wallet. From our data, only 87% of them ever try to purchase with it. Their main reason of using digital wallet is because this service is considered as an easier way to pay.

5

Surprisingly, although the number of respondents in this survey who have tried digital wallet for transaction was relatively high, but their frequency of using digital wallet was low. The average frequency of using digital wallet was only 1-3 times in a month.

6

Our male and female respondents in this survey also said that they tend to use digital wallet in different place. Our male respondents mentioned minimarket, online marketplace, digital content provider, Gojek, and supermarket as the most common places to use digital wallet. In other hand, our female respondents mentioned minimarket, Gojek, online marketplace, coffee shop and restaurant, as well as movie theatre as places to make transaction with digital wallet.

7

Regarding their habit to top-up their digital wallet balance, our respondents in this survey do not have specific time to top-up.

8

Moreover, we would like to discover where respondent top-up their digital wallet balance. Among all the list of places to top-up, ATM was picked as the most favourite place for our respondents to reload their digital balance.

9

Regarding the amount of reloading respondents’ digital balance, we asked them how much amount they spend each time they make top-up. Most respondents said that they were reloading IDR 50-150K per top-up.

10

In order to better capture the insight of digital wallet user, we asked one question toward respondents who already own digital wallet but never use it for transaction. Apparently, their main reason was different between male and female respondents.

11

At last, we asked to 56% respondents in this survey who never own digital wallet at all. We asked about their main reason of not having digital wallet. Apparently, their main obstacle was they don’t understand how to use digital wallet service.

12

 

For more detail you can download XLS report at the button below (bahasa). JAKPAT report consists of 3 parts which are 1) Respondent Profile, 2) Crosstabulation for each question and 3) Raw Data. Respondent profile shows you demographic profiles ( gender,age range, location by province, and monthly spending). Cross tabulation enables you to define different demographic segment preference on each answer.

 You can also download PDF here:

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May 17, 2016 0 comments
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Uncategorized

Millennial Moms: Language Choice with Their Children – Survey Report

by jakmin May 15, 2016
written by jakmin

 

1

2

The use of either foreign language or vernacular language other than Indonesian language in the country of Indonesia has been a common finding in the society. We wanted to know through this survey how contextually our respondents especially from the category of millennial mothers communicate with their children. We managed to gather 625 responding millennial mothers and have them engaged as cooperating respondents in this survey.

3

First we asked the respondents how they chose the school for the children. 67.84% said that they sent their children to a regular school where there exists no bilingual program. 18.72% sent their children to a school and specifically to a bilingual class. While 6.4% of the respondents admitted to send their children to an international school.

4

There are mothers who would use different languages with their children for different purposes. However before we get deeper into specific situations we asked our responding millennial mothers what language(s) they use daily and generally with their children. 44.48% claimed to use both Indonesian and vernacular language. 22.08% use only Indonesian language. 20% claimed to use Indonesian, vernacular, and foreign language. 10.72% claimed to use both Indonesian and foreign language. Then only 2.24% use only vernacular language.

5

Now we are narrowing the situations one at a time. We are starting from when the mothers have a casual conversation with their children. Apparently 74.4% of the responding mothers claimed to use Indonesian language; 24% claimed to use vernacular language; and, only 1.6% of the mothers claimed to use foreign language when conversing with their children.

6

When teaching something to their children, apparently the responding mothers claimed to use Indonesian language (80.96%), vernacular language (12%), and foreign language (7.04%).

7

When giving a compliment to their children, 74.72% of our responding millennial mothers claimed to use Indonesian language. Out of the tradition 13.6% of the mothers use a foreign language. Then 11.68% of the mothers use vernacular language.

8

When scolding or giving a warning to their children, 69.12% of our responding millennial mothers claimed to use Indonesian language. 27.52% claimed to use vernacular language. Then 3.36% claimed to use foreign language.

9

When reading a story to their children, majority of our responding millennial mothers (91.84%) claimed to use Indonesian language. 4.48% claimed to use foreign language, and 3.68% use vernacular language.

10

When singing a song to their children, 80% of the responding mothers use Indonesian language, 17.6% use foreign language, while as little as 2.4% use vernacular language.

11

Sometimes parents need to be in control of what their children are watching. 76.48% of our responding millennial mothers claimed to pick or select movies in Indonesian language. 21.92% select movies in foreign language and only 1.6% select movies in vernacular language for their children.

12

When selecting a reading for the children to read, 89.92% of our responding millennial mothers claimed to pick a reading in Indonesian language. 9.12% of the respondents pick a reading in foreign language. And only a small amount of our responding mothers (0.96%) pick a reading in vernacular language.

13

When asking their children a favor, 77.12% of the respondents said they would use Indonesian language. As much as 17.44% of the respondents use vernacular language, while 5.44% use foreign language.

14

When leaving a note or writing a note to their children, almost all of our responding millennial mothers (90.72%) claimed to use Indonesian language in the writing. 7.04% would use vernacular language. And, 2.24% would use foreign language.

15

Specifically for our responding millennial mothers who use other than Indonesian language with their children, there has been a claim that 87.47% said other family members of theirs also use other than Indonesian language with the children. Only 12.53% of the responding mothers admitted that they are the only ones in the family who use other than Indonesian language with the children.

16

Now we are about to find out the reasons for the use of other than Indonesian language with the children by the mothers. Number one reason (claimed by 64.89%) says that our responding mothers would love to have their children possess other languages skills other than Indonesian for a better future. 16.84% claimed that the children are used to the use of other languages other than Indonesian. 10.27% claimed that the interest of using other languages at firs came from the children themselves. As for the last reason, 5.13% of the responding mothers claimed that the school where the children go does not teach them other languages.

17

For the foreign languages, our responding mothers use English (94.27%) and Mandarin (3.65%). That shows how English might be considered the most urgent language to learn by the children other than our national one although they may not use it today.

18

For the vernacular languages, 68.11% of our responding millennial mothers claimed to use a vernacular language that comes from where the mothers originate. 22.3% claimed to use a vernacular language that is completely different from where neither the mothers nor the husbands come from. Lastly, 9.59% of our responding mothers claimed that the language used with their children comes from where the husband or father comes.

19

We then wanted to know just a little deeper into the background of our responding mothers. We asked whether they come from the same region therefore use the same language as their husband. 63.84% of the responding mothers claimed that their husband and they come from the same region and use the same vernacular language. 36.16% claimed otherwise.

For more detail you can download XLS report at the button below (bahasa). JAKPAT report consists of 3 parts which are 1) Respondent Profile, 2) Crosstabulation for each question and 3) Raw Data. Respondent profile shows you demographic profiles ( gender,age range, location by province, and monthly spending). Cross tabulation enables you to define different demographic segment preference on each answer.

 You can also download PDF here:

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May 15, 2016 0 comments
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